Privacy policy

Obligation to provide information as per Article 13 GDPR for our clients, suppliers, service providers and prospective clients 


The controller’s name and contact details (Art. 13 (1) lit. a GDPR)

ARPA SASU
8 rue de la Source – ZA Sud
67350 NIEDERMODERN
Email: privacy@arpa-cooking.com

Information for clients (B2B) and prospective clients
Information for suppliers and service providers


Information for clients (B2B) and prospective clients

The purpose and legal basis of data processing (Art. 13 (1) lit. c GDPR) 

  1. Handling and processing of enquiries from prospective clients (Art. 6 (1) lit. f GDPR)
  2. Sanction lists checks (Art. 6 (1) lit. c GDPR in conjunction with Directive (EC) No. 2580/2001 against certain persons and entities with a view to combating terrorism and Regulation (EC) No. 881/2002 against Osama bin Laden, Al-Qaeda and the Taliban)
  3. Quote preparation for prospective clients (Art. 6 (1) lit. f GDPR)
  4. Conclusion of sales contracts (Art. 6 (1) lit. f GDPR)
  5. Compliance with legal obligations (Art. 6 (1) lit. f GDPR)
  6. Order processing and delivery (Art. 6 (1) lit. f GDPR)
  7. Handling of complaints (Art. 6 (1) lit. f GDPR)
  8. Implementation of measures to promote sales (Art. 6 (1) lit. f GDPR)
  9. Service provider support for company processes (Art. 28 GDPR)

Interests pursued by the controller when weighing up interests (Art. 13 (1) lit. d GDPR)
Applies to Purposes 1 and 3 to 8:

  • Form of direct marketing
  • Storage of data relating to potential clients and partners for acquisition measures
  • Use of credit history data to ensure against payment defaults.
  • Assertion of claims and defence in the event of legal disputes
  • Guarantee of IT security and the company’s IT operations
  • Prevention of criminal offences
  • Measures to manage business and develop services and products further

Recipients or categories of recipients of personal data (Art. 13 (1) lit. e GDPR)
Authorities, banks, auditors, software manufacturers, affiliated companies, disposal service providers, credit agencies.

Transfer to third countries (Art. 13 (1) lit. f GDPR)
There is no data transfer to third countries.

Storage period as per statutory obligation to retain data (Art. 13 (2) lit. a GDPR)
Personal data are generally erased within ten years of the contractual relationship terminating or earlier if a prospective client does not become an actual client.

Right to request access, rectification, erasure, restriction of processing and data portability, and the right to object (Art. 13 (2) lit. b GDPR)
As a data subject, you have the right at all times to request access to and rectification or erasure of your personal data, restriction of their processing and the right to data portability. Please contact the controller using the indicated contact details if you wish to exercise such rights.

Right to object (Art. 21 (1) GDPR)
If your data are processed to protect legitimate interests (Purposes 1 and 3 to 8), you are entitled to object to their processing at any time using the contact details we indicate if there are reasons to oppose such data processing due to your specific circumstances. We will then stop this processing unless it serves our overriding interests which require protection.

Right to lodge a complaint (Art. 13 (2) lit. d GDPR)
As a data subject, you are entitled to lodge a complaint to the State Officer for Data Privacy and Freedom of Information : privacy@arpa-cooking.com.

Existence of a requirement to provide personal data (Art. 13 (2) lit. e GDPR)
The collected data are required to handle enquiries from potential clients, prepare quotes, conclude sales contracts and carry out business operations.


Information for suppliers and service providers

The purpose and legal basis of data processing (Art. 13 (1) lit. c GDPR)
Purchase and handling of support services to fulfil company purposes (Art. 6 (1) lit. f GDPR)
Compliance with legal obligations (Art. 6 (1) lit. f GDPR)
Sending of information material (Art. 6 (1) lit. f GDPR)

Interests pursued by the controller when weighing up interests (Art. 13 (1) lit. d GDPR)
Assertion of claims and defence in the event of legal disputes
Guarantee of IT security and the company’s IT operations
Prevention of criminal offences
Measures to manage business and develop services and products further

Recipients or categories of recipients of personal data (Art. 13 (1) lit. e GDPR)
Authorities, banks, auditors, lawyers, affiliated companies, disposal service providers, credit agencies.

Transfer to third countries (Art. 13 (1) lit. f GDPR)
There is no data transfer to third countries.

Storage period as per statutory obligation to retain data (Art. 13 (2) lit. a GDPR)
Personal data are generally erased within ten years of the employment contract terminating unless, in exceptional cases, there is a longer statutory storage period or an employee revokes storage.

Right to request access, rectification, erasure, restriction of processing and data portability, and the right to object (Art. 13 (2) lit. b GDPR)
As a data subject, you have the right at all times to request access to and rectification or erasure of your personal data, restriction of their processing and the right to data portability. Please contact the office responsible using the indicated contact details if you wish to exercise such rights.

Right to object (Art. 21 (1) GDPR)
If your data are processed to protect legitimate interests, you are entitled to object to their processing at any time using the contact details we indicate if there are reasons to oppose such data processing due to your specific circumstances. We will then stop this processing unless it serves our overriding interests which require protection.

Right to lodge a complaint (Art. 13 (2) lit. d GDPR)
As a data subject, you are entitled to lodge a complaint to the State Officer for Data Privacy and Freedom of Information : privacy@arpa-cooking.com

Existence of a requirement to provide personal data (Art. 13 (2) lit. e GDPR)
The collected data are required for concluding and fulfilling the contractual relationship.